Active Incident

Updated a few seconds ago

System Status for Athelas RCM
Clearinghouse Outage Affecting Claim SubmissionsService Disruption

Incident Status

Service Disruption

Components

Insights, Patient Statements & Payments, Encounter Import, Claim Submissions, Remittance Processing

Locations

All Systems, Primary, Secondary, Workers Comp / Auto


February 22, 2024 6:00PM UTC
[Identified] Our Clearinghouse (Change Healthcare) is currently experiencing an outage. Modifying corrected claims is currently unavailable, and claim submissions have been suspended while the clearinghouse is resolving the issue.

February 22, 2024 6:04PM UTC
[Identified]

February 22, 2024 6:05PM UTC
[Identified]

February 22, 2024 6:06PM UTC
[Identified] Update: Impacting Claim Submissions and Remittances

Insights




Operational

Patient Statements & Payments




Operational

Encounter Import




Operational

Claim Submissions




Service Disruption

Remittance Processing




Service Disruption

1

Active Incidents

0

Incidents Last 7 Days

0

Incidents Last 30 Days

External Services

Cloudflare

Google Cloud

Status.io

History

No incidents in the last 7 days